Recent Posts

  • Your Bright Idea Has Very Little To Do With Your Business Success

    Your Bright Idea Has Very Little To Do With Your Business Success

    Think if only you have the right idea, you’ll be successful as an entrepreneur. WRONG. Before you wheel out the big guns to blow my statement to smithereens, listen to Barbara Corcoran of Shark Tank in this video. You see, Read More ...
  • #OpenLetter: Why Fashion Desperately Needs More Women in Top Positions

    #OpenLetter: Why Fashion Desperately Needs More Women in Top Positions

    Article by Lily Badmus, Certified & Licensed Sales Velocity Trainer & Consultant. Dear Fashion Industry Professionals, It is already so well-known and often referred to (sometimes jokingly) that the fashion industry is a peculiar mix of female buyers and male Read More ...
  • What Can Usain Bolt Do For Your Business?

    What Can Usain Bolt Do For Your Business?

    At the end of the Rio Summer Olympics in 2016, Usain Bolt is the undisputed fastest man on earth and has accomplished an Olympic feat no one has ever managed by winning three athletics golds in three consecutive Olympics! Watch Read More ...
  • Hiring and Firing With Humanity – A People Management Overview

    Hiring and Firing With Humanity – A People Management Overview

    There are very few things more significant in a business and cause more stress and anxiety all round than taking on staff and laying them off. Which explains why so many people get it wrong so often. People naturally default Read More ...
  • Are You a Soldier or a Scout? – How to Make Your Business Profit from Reality

    Are You a Soldier or a Scout? – How to Make Your Business Profit from Reality

    In this fascinating video, Julia Galef challenges us to look again at how we view life especially the way we come to conclusions about things. This is particularly relevant to business in general and sales in particular. First watch Julia Read More ...
  • It Really Is Good To Talk

    It Really Is Good To Talk

    Busy. Stressed. Ashamed. Awkward. Rushed. Annoyed. Upset. Uncertain. Feeling inadequate. Embarrassed. These and many more reasons abound to justify your reluctance to pick up the phone or meet face to face with someone to talk things through, and instead send Read More ...
  • Mentors Are Not Just Precious, They Are Priceless

    Mentors Are Not Just Precious, They Are Priceless

    Pound for pound, a good mentor delivers greater value than gold. With hindsight, it is very common to find that they are the source of advice that sticks with one for a very long time, sometimes for the rest of Read More ...
  • Customer Experience Masterclass – Brexit Buyer’s Remorse

    Customer Experience Masterclass – Brexit Buyer’s Remorse

    The recent European Union referendum, which resulted in the United Kingdom voting to leave, is a powerful reminder that customers can and do make decisions that may surprise you and sometimes themselves; and more often than not, they may wish Read More ...
  • If Brexit Is the Answer, What Was the Question?

    If Brexit Is the Answer, What Was the Question?

    Lessons in Customer Communications Regardless of where your views lie on the political spectrum, whether you think that the United Kingdom leaving or remaining in the European Union is a good or bad thing, you will no doubt agree that Read More ...
  • Against All Odds

    Against All Odds

    Wilma Rudolph wins the women’s 100 meter dash during the 1960 Summer Olympics in Rome. (Photo credit: Wikipedia) She had more reason than most to do nothing and amount to nothing. For a start, she was born prematurely in 1940 Read More ...
  • Rejection, What Rejection?

    Rejection, What Rejection?

    The tiny stove wasn’t large enough to heat the room. His fingers would go numb as he wrote. At the end of his rope — out of money with a wife and young child to support. He had been writing Read More ...
  • Going Beyond the Call of Duty

    Going Beyond the Call of Duty

    One rainy night many years ago, a gentleman and his wife entered the lobby of a small hotel in Philadelphia. The man asked the clerk if he had any rooms available. The clerk, who was actually the hotel manager, was Read More ...
  • Why Attempting to Change Staff Values to Fix Poor Team Working Is Futile

    Why Attempting to Change Staff Values to Fix Poor Team Working Is Futile

    Whatever the status of your business (young, established, small, large, merger, acquisition, etc.), the internal tensions arising from needing your staff to “sing from the same hymn sheet” can be so consuming and damaging that productivity and profitability can be Read More ...
  • The One Thing Likely To Make Your Brand Useless

    The One Thing Likely To Make Your Brand Useless

    Brands. Every entrepreneur wants one. Every established business has one. But it rarely lives up to its billing, and very few people know why. While there are many reasons a company can fail to achieve its objectives, in the matter Read More ...
  • Customers + Products + Love (Real Love): Pipe Dream Or Reality?

    Customers + Products + Love (Real Love): Pipe Dream Or Reality?

    Making customers love your products isn’t just good for repeat business, it’s essential for building a brand, tribe and an enduring relationship that enables them to happily become your ambassadors. This is the basis of customer experience taken to infinity Read More ...
  • B.A.N.K.ing Chronicles #1 – Why Did This Needy And Ready Prospect Not Buy?

    B.A.N.K.ing Chronicles #1 – Why Did This Needy And Ready Prospect Not Buy?

    If a prospect engages with you but ends up not buying your product, service or idea, chances are they couldn’t clearly see how you were going to relieve their pain or enhance their pleasure. Notice how I said ‘you‘? Not Read More ...
  • Public Speaking Master Class: How To Avoid The 4 Most Common Pitfalls

    Public Speaking Master Class: How To Avoid The 4 Most Common Pitfalls

    Losing your audience is all too easy! It’s even easier to blame them for your failure to make the experience worth their while. But it doesn’t have to be that way at all; if you know the four places where Read More ...
  • Your Prospects Live, Think And Buy In Four Dimensions

    Your Prospects Live, Think And Buy In Four Dimensions

    Surprised that your prospects and customers seem to play by a different set of rules? Don’t be. In the new age, they seem to have morphed into a new species inhabiting a world with one extra dimension than the one Read More ...
  • Don’t Gamble With Your Company’s Future

    Don’t Gamble With Your Company’s Future

    Without realising it, many sales professional and trainers are playing a lottery with their organisations’ future and getting set on a losing streak with the way they interact with prospects and customers. In this article, I’ll describe this gambling addiction Read More ...
  • Sales: Game Of Numbers Or Thrones?

    Sales: Game Of Numbers Or Thrones?

    In this article, I explain why and how the widely accepted thinking about sales being a “numbers game” is actually not valid. I also provide practical actions to significantly improve your sales performance. Your comments and questions are  very welcome. Read More ...