Pound for pound, a good mentor delivers greater value than gold. With hindsight, it is very common to find that they are the source of advice that sticks with one for a very long time, sometimes for the rest of Read More …
The recent European Union referendum, which resulted in the United Kingdom voting to leave, is a powerful reminder that customers can and do make decisions that may surprise you and sometimes themselves; and more often than not, they may wish Read More …
Lessons in Customer Communications Regardless of where your views lie on the political spectrum, whether you think that the United Kingdom leaving or remaining in the European Union is a good or bad thing, you will no doubt agree that Read More …
Whatever the status of your business (young, established, small, large, merger, acquisition, etc.), the internal tensions arising from needing your staff to “sing from the same hymn sheet” can be so consuming and damaging that productivity and profitability can be Read More …
Brands. Every entrepreneur wants one. Every established business has one. But it rarely lives up to its billing, and very few people know why. While there are many reasons a company can fail to achieve its objectives, in the matter Read More …
